Cancel or withdraw

Changed your mind? Fill in your order details and confirm. You get a confirmation by email straight away.

The one you used for your pre-order.

It starts with BF-, for example BF-2026-7KQ4XM. You saw it on the confirmation screen after paying.

By confirming, you declare:

I cancel my Boostfiets pre-order and withdraw from the contract.

What happens next

Not installed yet. You can cancel at any time before installation. We refund everything you paid within 14 days, with the payment method you used.

Already installed. You can withdraw within 14 days from the day you collect your bike from the partner shop. We refund you within 14 days once we have the kit back, or proof that you sent it. Removal at the partner shop costs at most € 150 including VAT, which we deduct from the refund.

The details are in sections 8 and 9 of the terms and pre-order conditions.

Questions? Email us at info@boostfiets.nl.